Skip to main content
지원

당신의 성찰을 위한 사람의 지원.

창업자, 매니저, 프리랜서 누구든—Selv-a를 쉽고 안전하게 쓰도록 돕는 팀이 있습니다.

Quick answers

View all FAQs

Yes. Selv-a is available on iOS and Android. Download the app and start your first session in under two minutes.

Yes, you can start for free. Upgrade to Plus or Pro when you want higher limits and deeper support.

Most sessions take under ten minutes. You can pause anytime and still get a summary by email.

The app supports 17 languages from day one, including English, Italian, Spanish, German, French, and more.

Common issues

  1. 1Check your email for a magic-link or password-reset email (also check spam).
  2. 2If the link expired, request a new one from the login screen.
  3. 3Still stuck? Write to support@selv-a.com with the email you signed up with.
  1. 1Make sure you’re logged in with the same account you used to subscribe.
  2. 2On iOS, open Settings → Apple ID → Subscriptions and verify the status.
  3. 3On Android, open Google Play → Payments & subscriptions.
  4. 4If it still doesn’t appear, email support@selv-a.com with your receipt.
  1. 1Update to the latest version from the App Store or Google Play.
  2. 2Restart the app and try again.
  3. 3If the problem persists, email support@selv-a.com with your device model and OS version.

접근성과 케어

  • 명확하고 읽기 쉬운 UI.
  • 짧게 끝낼 수 있는 경로.
  • 불편한 점이 있다면 알려주세요. 로드맵에 반영합니다.

앱 스토어 고지

앱 스토어 리스팅을 반영하는 구독 및 결제 고지 사항을 검토하세요.

고지 사항 열기 ↗

저작권 및 삭제

저작권 침해를 신고하거나 콘텐츠 삭제를 요청하세요.

정책 열기 ↗

Still need help?

Our care team reads every message.