Human support for your reflections.
Whether you're navigating a career change, a relationship, or a life reflection, we're here to help you use Selv-a simply and safely.
Email & secure notes
Write to hello@selv-a.com. We reply within one business day with real answers, not templates.
hello@selv-a.comCare studio
Dedicated sessions for clients and teams in rollout. We use these slots for onboarding, demos, or to work through a real case with you.
Book a slotStatus & incidents
Service status, interruptions, and product updates in real time.
Status pageQuick answers
View all FAQsYes. Selv-a is available on iOS and Android. Download the app and start your first session in under two minutes.
Yes, you can start for free. Upgrade to Plus or Pro when you want higher limits and deeper support.
Most sessions take under ten minutes. You can pause anytime and still get a summary by email.
The app supports 16 languages from day one, including English, Italian, Spanish, German, French, and more.
Common issues
- 1Check your email for a magic-link or password-reset email (also check spam).
- 2If the link expired, request a new one from the login screen.
- 3Still stuck? Write to hello@selv-a.com with the email you signed up with.
- 1Make sure you’re logged in with the same account you used to subscribe.
- 2On iOS, open Settings → Apple ID → Subscriptions and verify the status.
- 3On Android, open Google Play → Payments & subscriptions.
- 4If it still doesn’t appear, email hello@selv-a.com with your receipt.
- 1Update to the latest version from the App Store or Google Play.
- 2Restart the app and try again.
- 3If the problem persists, email hello@selv-a.com with your device model and OS version.
Accessibility & care
- VoiceOver (iOS) and TalkBack (Android) fully supported.
- Dynamic type and scalable text across all screens.
- High-contrast UI with no unnecessary visual noise.
- Short flows you can complete even between commitments.
- If you notice something that makes Selv-a hard to use, write to us and we'll add it to the roadmap.
App Store disclosures
Review subscription and billing disclosures that mirror the app store listings.
Still need help?
Our care team reads every message and replies within one business day.