Human support for your reflections.
Whether you're navigating a career change, a relationship, or a life reflection, we're here to help you use Selv-a simply and safely.
Quick answers
View all FAQsYes. The Free plan covers most paths, three guided reflections per month, ten self-quizzes, mood tracking, and 30 days of history — no card required. A subset of advanced paths unlocks with Plus or Pro.
Under ten minutes, usually. You can pause and come back whenever — your progress is saved.
In the EU, on Supabase. The full sub-processor list, retention periods, and safeguards are in the Privacy Policy.
Yes, from Profile → Privacy. Export links are valid for 48 hours; deletion removes access immediately and purges identifiable data within 30 days.
Common issues
- 1Check your email for a magic-link or password-reset email (also check spam).
- 2If the link expired, request a new one from the login screen.
- 3Still stuck? Write to support@selv-a.com with the email you signed up with.
- 1Make sure you’re logged in with the same account you used to subscribe.
- 2On iOS, open Settings → Apple ID → Subscriptions and verify the status.
- 3On Android, open Google Play → Payments & subscriptions.
- 4If it still doesn’t appear, email support@selv-a.com with your receipt.
- 1Update to the latest version from the App Store or Google Play.
- 2Restart the app and try again.
- 3If the problem persists, email support@selv-a.com with your device model and OS version.
Accessibility & care
- VoiceOver (iOS) and TalkBack (Android) fully supported.
- Dynamic type and scalable text across all screens.
- High-contrast UI with no unnecessary visual noise.
- Short flows you can complete even between commitments.
- If you notice something that makes Selv-a hard to use, write to us and we'll add it to the roadmap.
App Store disclosures
Review subscription and billing disclosures that mirror the app store listings.
Copyright & takedown
Report copyright infringement or request content removal.
Still need help?
We'll get back to you as soon as we can.