AI NOTICE (Selv-a)
Effective date: 2026-03-19 Last updated: 2026-04-04
1. Purpose
This notice explains how Selv-a uses artificial intelligence, what it can and cannot do, and how your data is involved.
2. What AI does in Selv-a
Selv-a uses AI to help you reflect on what matters and generate personalised insights. AI features include:
- guided reflection flows that adapt to your answers
- generated reflections, reframes, and follow-up questions
- personality and psychometric insights
- safety checks that flag concerning patterns and offer support resources.
- Outputs are generated by AI models and may be produced without human review.
3. AI is not professional advice
AI-generated content in Selv-a is for wellbeing and self-discovery only. It is not medical, psychological, legal, or financial advice. It does not replace a qualified professional. See our Safety & Crisis Notice for emergency guidance.
4. Limitations
AI outputs may be:
- inaccurate, incomplete, or outdated
- inconsistent across sessions
- biased by the data the models were trained on.
- You should not rely on AI outputs for important decisions without independent verification.
5. Which AI providers we use
Selv-a currently routes requests to OpenAI and Anthropic as third-party AI providers. We select providers based on output quality, safety practices, contractual commitments, and data handling posture. If we materially change provider scope or provider terms, we will update this notice and the Privacy Policy before or when the change takes effect.
6. What data is sent to AI providers
To generate outputs, we may send:
- your current prompt or answer
- selected past-answer snippets needed for continuity
- mood summaries, persona summaries, or reasoning summaries generated inside the Service
- language, feature-routing, and safety metadata needed to handle the request.
- By design, we do not send full account records, payment data, authentication tokens, raw data exports, full audit logs, full support history, or full database dumps to AI providers as part of normal feature requests.
We reduce direct identifiers where feasible, but free-text content may still contain personal or special-category data if you include it.
7. Third-party model training and retention
Under Selv-a's current commercial setup, inputs and outputs sent to OpenAI and Anthropic are not used to improve provider models unless Selv-a explicitly enables a separate feedback or sharing setting.
Data sent to AI providers is still processed to generate outputs and may be retained under the provider's platform settings, endpoint behavior, abuse-monitoring rules, and legal obligations. Selv-a does not currently claim OpenAI Zero Data Retention or Modified Abuse Monitoring.
8. How Selv-a uses your data internally
Selv-a does not currently use your entries or interactions for non-essential internal AI or service-improvement activities such as prompt tuning, model evaluation, or provider benchmarking.
We may still process content where necessary to provide the requested feature, maintain safety and security, investigate abuse or incidents, troubleshoot technical problems, or comply with law.
9. Human review
Trained personnel may review content only where necessary for safety, abuse, security, technical troubleshooting, or legal compliance, under confidentiality and access controls.
10. Your choices
You can:
- avoid including sensitive personal information in your inputs
- export or delete your data
- manage marketing preferences
- submit privacy requests, including restriction requests and objections, to privacy@selv-a.com
- delete your account at any time.
11. Wellbeing data
Because Selv-a is a wellbeing and self-discovery service, your reflections may include personal topics (for example, mood, stress, or life concerns). This data receives additional protections under GDPR Article 9. See our Privacy Policy Chapter 5.5 for how we handle special category data.
12. Contact
Questions about AI in Selv-a: legal@selv-a.com Privacy requests: privacy@selv-a.com
13. Related policies
Privacy Policy: https://selv-a.com/privacy Terms and Conditions: https://selv-a.com/terms Safety & Crisis Notice: https://selv-a.com/safety-notice